Terms & Condition
At RD Services Network, we aim to outline the terms and conditions that govern the use of our website for all users. The terms "We" / "Us" / "Our" / "Trust" individually and collectively refer to RD Services Network , and the terms "Visitor" / "User" refer to the users.
Visitors who use our website consent to the following terms and conditions by doing so:
Content Use: The names, logos, trademarks, symbols, designs, headings, labels, numbers, and any other brand name featured on this site are the sole property of RD Services Network and/or the associated partners, or used here by appropriate licence. Any misuse of such resources or any other content in the site is highly forbidden. They must not be used without prior written permission of the organization and this can be requested through email at mail@rdservice.net.
Certain content on websites, such as text, graphics, images, or other materials, should not be reproduced, sold, modified, distributed, or publicly displayed, without prior consent, whether as a commercial or non-commercial activity.
Security Guidelines: Users are not allowed to attempt or actually damage the website's security, including while not limited to:
a. Accessing an account or server without authorization, or accessing files or data not intended for the user.
b. Attempting to defeat, or defeat the purpose of, any security or authentication system, or to make an unauthorized attempt to gain access to a system or its data; or attempting to evade proper usage measurement is prohibited.
c. Attempting to prevent legitimate use of any host, user, or network on the internet is prohibited. Attempting to “crash” a system, “flood” a net, “bomb” a mailbox, or otherwise “kill” any service is prohibited. The propagation of viruses or “Trojan horse” programs is prohibited.
d. Distributing unsolicited emails with promotions and/or ads for products or services. Violations of system or network security may result in legal or criminal liability. The organization and/or its linked entities will be given the power to investigate incidents that they believe include such violations. They will also have the ability to collaborate with law enforcement to find and prosecute the accountable users.
General Rules: No content may be sent, distributed, stored, or destroyed by users of our website.
a. That may constitute, promote, or otherwise violate any applicable law or regulation.
b. In such a manner as to offend upon the rights of others to privacy, publicity, trademarks, trade secrets, or other forms of intellectual property.
c. Any content that is offensive, defamatory, obscene, pornographic, abusive, threatening, profane, or otherwise inappropriate is strictly prohibited.
Disclaimer of Consequential Damages: By accessing this site, you accept that RD Services Network, together with its partners, affiliates, or any other parties cited, is not responsible for any damages resulting from using this site, its information, or the inability to use either. This covers but is not restricted to incidental or consequential losses, loss of profits, data corruption, hardware or software failures, business interruptions, or any claim on the basis of a contract, warranty, negligence, or any other legal claim.
It is important to note that rdservice.net and its affiliates may update or change these terms any time they wish without prior notice. It is advisable that the user visits this page every now and then to be aware of any changes. A further usage of the site after an update will be deemed as acceptance of the new terms and conditions.
With RD Services Network we provide reliable RD support, AMC coverage, and biometric-driven warranty extensions. Take a moment to evaluate the details of our available plans:
We offer remote support shown during business hours. Support can be provided by phone, email, or remote desktop connection.
Plans Offered at rdservice.net
🔹 1 year standard plan
🔹 1 year comprehensive plan
The standard plan includes everything, plus:
Customers can choose yes or not for call-back service while registering for RD.
If selected, registered customers will receive a call-back within 2 work hours during commercial hours.
If the device is still under the original manufacturer (OEM) warranty, the AMC/Support Plan will begin only after the OEM warranty ends.
Customers need to submit the original purchase invoice within 24 hours of activating the AMC/support scheme.
If the invoice is not submitted, the plan will be considered active from the date that the plan was purchased, not at the end of the OEM warranty.
If your device is still covered under RD validity, the plan will be extended from the expiration date of the existing or OEM RD validity.
Customers will have to submit a purchase challan within 24 hours of applying for RD activation.
If the challan is not provided within this time, the plan will be active from the date when the plan was purchased, not from the RD validity expiration date.
In RD Services Network, we try to provide smooth RD service activation and assistance to our customers. Please read the following carefully, as it explains our return and service policies.
All the information recorded in RD installation or AMC services form should be accurate. Once submitted, the Aadhaar RD service details cannot be replaced or updated into the RD service system.
The device should only be purchased from authorized dealers. If the product is purchased from a telecom provider or distributor, you may need to provide a challan.
The device serial number will be checked on the manufacturer (OEM) server before activation.
Supported devices are:
After successful activation, you will get a confirmation through mobile or email.
If there is no activation or certification, the issue will be sent to OEM, which will resolve it according to its deadline.
Our team offers remote support for desktops and laptops using Anydesk ID or Ultraviewer ID. We do not provide remote support on mobile phones; Android users will get step-by-step instructions on the phone.
You can request support through WhatsApp, phone, email or our ticket system. Our team will try to contact you twice; If both efforts are missed, then you have to present a new request.
AMC services begin only after inspecting equipment and obtaining your written approval by email. Distance inspections can be arranged if pre -determined.
RD activation services are non-refundable. Once the order is activated, it cannot be modified or canceled.
Our services only cover RD activation and include hardware problems, device unlocking, or damage caused by misuse.
In case of any hardware issues like a cracked device, a defective cable, or damage caused by water or fire, please get in touch with the original supplier or manufacturer.
Extension of OEM warranty for manufacturing defects may come up with additional charges.
The warranty excludes coverage for damage resulting from misuse, burning, rust, chemicals, water, or fire.
Device providers should follow the UIDAI and STQC guidelines. If security violations or attacks occur due to the provider's negligence, the device owner is responsible for costs.
The device should be used in safe environment free from malware. Counterfeit applications, antivirus programs, or interference can disrupt the device and cause malfunctions.
RD activation is the only service. If you have problems related to blocked equipment or telecommunications, please contact the distributor or OEM for help.
RD recharge is a software service for customers and does not cover refunds for hardware problems.
Note: UIDAI has closed Morpho MSO1300 E2/E3 L0 and Mantra MFS100 L0 device, so they are not eligible for RD recharge.
The policies can be updated from time to time to follow the UIDAI circular and OEM guidelines. Any change will be listed with their release dates at the bottom of the page.
If your issue is not resolved within 7 days or you are not happy with our service, you can increase your complaint by emailing radiumgrievance@gmail.com. We are dedicated to resolving issues quickly and ensuring customers' satisfaction.
For further support, please contact us at:
Last Updated: 05-09-25
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